ICHO
Overview
ICHO is a foundational software platform that utilizes various services from Microsoft’s cloud service “Microsoft 365” for information sharing among faculty and staff members.
ICHO provides various services, including many representative services such as email services, viewing and distribution of internal notifications from the Administrative Bureau and various department offices via bulletin boards, and file sharing through document management.
*Note: From Monday, May 8, 2023, when signing in to ICHO using Microsoft Authenticator, you may see a screen like the one shown below. In this case, enter the number displayed on the “Are you trying to sign in?” screen in Microsoft Authenticator and tap “Yes.”
Sign-in Information
| Target Users | Sign-in Location | Manual |
|---|---|---|
| Faculty and staff with employment relationships with the university (including part-time lecturers), contract lecturers, and temporary staff *Temporary staff must apply for usage. Please consult with your department’s general affairs office regarding application. |
OU-Portal | Use of ICHO [PDF:1024KB] |
| Professor Emeritus | ICHO Portal | |
| Visiting faculty, visiting researchers, special researchers (Japan Society for the Promotion of Science) *Application required for use. Please consult with your department’s general affairs office regarding usage application. |
| Target Users | University-wide Bulletin Board | Document Management (University-wide Faculty and Staff Shared) (University-wide Administrative Use Only) | Document Management (Seating Charts, Staff Directory, Regulations, etc.) | OneDrive, Teams, Web-based Office, etc. | Department Portal | |
|---|---|---|---|---|---|---|
| Faculty and staff with employment relationships with the university (excluding part-time lecturers), temporary staff | ◯ (10GB) |
◯ | ◯ | ◯ | ◯ （OneDrive: 150GB） |
◯ |
| Part-time lecturers and contract lecturers with employment relationships with the university | ◯ (50GB) |
◯ | ◯ | ◯ | ◯ （OneDrive: 100GB） |
◯ |
| Professors Emeriti, visiting faculty, visiting researchers, special researchers (Japan Society for the Promotion of Science) | ◯ (50GB) |
✕ | ✕ | ◯ | ◯ （OneDrive: 100GB） |
◯ |
Email Address Format
ICHO email addresses are as follows. The domain (after @) differs for administrative staff and faculty:
Administrative Staff: (surname in Roman letters)-(first initial in Roman letters)@office.osaka-u.ac.jp
Faculty: (surname in Roman letters).(given name in Roman letters).(random alphanumeric or department abbreviation)@osaka-u.ac.jp
How to Change Email Address
Administrative staff cannot change their email addresses by themselves.
Faculty members can change their email addresses through the “Password/User Information Change” menu in the University-wide IT Authentication Infrastructure Service.
*When changing your email address, please refer to the “ICHO Email Address Naming Guidelines” on the change screen.
Manuals
For manuals, please refer to the manual collection within the ICHO Portal (ICHO sign-in required).
Forgotten Password
If you forget your password, you need to follow the password reissue procedure for your Personal ID issued by the University of Osaka.
For reissue procedures, please see the following page:
MFA (Multi-Factor Authentication) Reset
If you need to reset MFA due to smartphone replacement etc., please contact the inquiry desk below.
Please note that identity verification will be conducted over the phone, so the call must be made by the actual person.
Email Auto-Forwarding Service after Retirement
本This service automatically forwards emails received by ICHO to a specified email address for a certain period after retirement to support the continuity of educational, research, and operational activities at the university. Those who wish to use this service should apply through the application page below.
For Professors Emeriti
We are now providing ICHO email services to Professors Emeriti at the University of Osaka.
Future Professors Emeriti at the University of Osaka can continue to use their ICHO email and Personal ID after retirement.
*Please ensure your mailbox size is less than 50GB before retirement. Email sending and receiving will not be possible if it exceeds 50GB.
You can check your mailbox usage here.
For existing Professors Emeriti who do not have ICHO email and wish to use it, please consult with the general affairs office of your former department.
You can use your ICHO email address in either of the following ways:
| How to Use | Sign in to ICHO | Email Address | Automatic Email Forwarding to External Addresses |
|---|---|---|---|
| (i) Use ICHO by signing in directly | ◯ | Sending and receiving enabled | ✕ |
| (ii) Use as forwarding-only email address
*Annual confirmation of forwarding continuation required |
✕ | Forwarding only Sending disabled |
◯ |
For using as forwarding-only email address (ii), please apply through the form below:
Important Notes
- The university will conduct an annual confirmation of email forwarding continuation. Your account may be suspended if continuation cannot be confirmed, so please be sure to respond.
- Please note that the university cannot be responsible for email reception status at forwarding destinations.
- If you are re-employed by the university in another position before the forwarding period ends, automatic forwarding will end at that time. If you wish to resume automatic forwarding after your re-employment period ends, please apply again.
ICHO Contact Information
Email: icho-admin[a]ml.office.osaka-u.ac.jp
Please replace “[a]” with “@”
Internal Extension: (Suita) 8799
External Phone: 06-6879-8799
*Support is not available outside working hours. Working hours are weekdays 8:30 AM-5:15 PM (excluding 12:00 AM-1:00 AM)